Customer Reviews
Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- BBSomerset, KYCustomer since Apr 2020
“Customer service has always been good.”
- JRJames R., Somerset, KYCustomer since Aug 2018
“You took the time to find us the best price and the best coverage for our buck.
That’s what I call service.” - SPSheila P., Liberty, KYCustomer since Apr 2019
“Customer service and rates are the best!!”
- ALSomerset, KYCustomer since May 2017
“Fantastic customer service and low rates! ”
- SWSteven W., Somerset, KYCustomer since Sep 2016
“Cost would be one of the biggest factor in choosing your insurance. Another reason is when calling and talking with an actual person helps also. Knowing that if I need help there is always someone there to answer any question that I may have.”
- KOSomerset, KYCustomer since Nov 2020
“Ashley is the best. All I have to do is ask for a quote and she has options for me right away!”
- KWMonticello, KYCustomer since Apr 2019
“Always helpful when I call and available for questions.
Provid a great customer experience for me.” - SLLiberty, KYCustomer since Apr 2019
“Very easy and simple services. Extremely helpful when needed ”
- RHRay H., Somerset, KYCustomer since Sep 2016
“Excellent customer service and always ready help! I usually tell people to switch from their current insurance provider to PIA! ”
- BRBilly R., Somerset, KY
- JDJessi D., Somerset, KY
- RHRonald H., Somerset, KYCustomer since Jun 2020
“This group is very nice and professional, I have only been in there once, rest of the time is done by a phone call or email. I call and talk with one of them tell them what I need and in a very short time is done. ”
- MBMonticello, KYCustomer since Apr 2017
“Very helpful”
- PBPatrick B., Whitley City, KYCustomer since Aug 2016
“Staff is always friendly, helpful and responsive. They ensure all your coverage needs (home, auto, life) are met and are willing to discuss options to best meet your needs. ”
- CWCamala W., Somerset, KYCustomer since May 2021
“Seem to always be friendly and helpful.”
